FAQ

What Payments do you accept?

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I accept Paypal, Credit and Debit cards, AND cash app. But to pay with cash app please message me on instagram with whatever you are trying to order.


Why can’t i see if my order has been shipped?

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After placing your order, You will recieve a tracking number via the email you used to place the order. The tracking number will not be instantly sent to you, you must wait till our processing days are over!


How do i track my order

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Go to usps.com OR download the ups app in the appstore and put in your tracking number that was sent to your email.


Why is my Discount Code not working?

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If your discount code is not working it might be expired or has been used too many times. If you have ordered from prettynpaidkosmetics before PLEASE dm me and i will give you a FREE custom Discount code with YOUR name on it !!


Why does my order say pre-shipment?

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it can mean: 

- The package could still be in the seller's possession. 

- The package could have been dropped off and is still being held/sorted by USPS. 

- The package could have been sorted by USPS and sent off without being scanned. 

- The package could be stolen/lost/misplaced. 


FOR ANYMORE QUESTIONS OR CONCERNS DM @Prettynpaidkosmetics ON INSTAGRAM